There appears a young woman, dressed for snow, covered in blood, and whimpering.

Lucette puts the book down and rushes over - is the blood coming out of somewhere?

Yes - no? - closing wounds, scrapes and cuts where she's not covered with puffy winter coat and heavy layers of trousers and strange foreign shoes.

Oh, she's empowered.

"Are you okay?" Obviously the answer is no but Lucette can't this moment think of a better question, however foolish this one is

"It's complicated?"

"Should I be calling for a doctor? There's one not far from here."

"No, I don't think most of my problems are amenable to doctors and I think the ones that are, are clearing up on their own." She sits up.

"Oh... can I help with the other ones?"

"It's complicated."

"Mm." Lucette has no idea what to do in this situation, apparently.

"Where am I, please?"

"The Oakhill manor, in York."

"Where is that?"

"Northern England."

"...where is England?"

"The island of Great Britain west of the European continent?"

"I think I may be from another planet. That or my translation magic is not very good at place names."

"Your shoes and jacket look quite foreign, and I suppose another planet is possible, though there are areas on this planet we have had little contact with. I think there's a globe in this library you can check if you'd like to see whether anything looks familiar?"

"I can't see. Except I can read the spines of your books."