She's working her second job at the library on a perfectly ordinary Thursday afternoon. She's reshelving books, actually, not working with patrons, but an old man with a white beard comes by and asks her about roof repair books, and Karen was practically raised in this library and has explored every inch of it, so of course she has no problem helping the old man track down the book he needs before sending him up to the checkout desk.
And for a while she assumes that this was a totally unimportant event.