Halthis is not super expecting her patient to be in any shape to problem-solve! Inconveniently, Kalorm is also known to hate it when other people try to problem-solve on his behalf, which is just such a bizarre and irritating constraint.
Okay. She's unlikely to make any more progress than Merrin or Tharrim on directly addressing symptoms. They've already tried all the obvious things, and Merrin, going by the recordings of her Kalorm interactions that Halthis watched while on the plane over, had managed to establish enough rapport that she had Kalorm's actual cooperation. Merrin is very neurodivergent and Halthis cannot be Merrin here, even if they weren't attributing at least half of Kalorm's trust in her to the fact that she was there when he woke up and proceeded to be around for the next 10+ hours.
(It's going to be so annoying if it turns out that the main factor needed to get along with Kalorm is literally just "be in his presence for a single 10+ hour stretch".)
Whatever. Halthis is also not, actually, particularly experienced at collaboratively working with patients to address symptoms directly, because most of her patients operating under Kalorm's current set of constraints - tired, brainfogged, in pain, with limited communicative channels, and not medically qualified in any way - don't want that. They want their highly qualified medtechs plus a team of world-class experts betting on prediction markets to figure out the optimal course of action and make it happen for them. But Kalorm wants to be the one making decisions for himself, despite a set of cognitive deficits that mean he is really disadvantaged at doing that.
Merrin somehow made it work anyway, and it's really frustrating that Halthis can't figure out what Merrin was actually doing differently aside from "being incredibly superheated impressive as a person", and she can't ask because Merrin is deservedly resting right now...
...Hmm. On the surface it's hard to find any way to relate to Kalorm's clearly expressed desires here as a valid preference set rather than an inexplicable obstacle, because it's so bizarrely alien. But Merrin clearly deeply empathized with Kalorm's current state, to the extent that it apparently seemed totally reasonable to her on an emotional level, and that can't just be a Merrin-is-neurodivergent thing, because Merrin herself is clearly fine with smarter, better-positioned experts optimizing on her behalf, and would be a lovely patient. It has to be some other angle, some perspective-taking motion that Merrin did automatically, and she was able to onboard Tharrim to the strategies it generated but maybe not the underlying perspective...
What was the perspective that Merrin was able to flip to, almost certainly at a pre-conscious level but enough to reshape all of her emotional reactions? How does reality need to be arranged such that Kalorm's feelings and decisions make sense?
(Merrin doesn't think of herself as good at things, doesn't see her skills as rare and important - she's calibrated on what level of patient complexity she can or can't safely take on, clearly, but somehow she doesn't frame being a top Exception Handling endurance opper as special - is that even relevant, it feels like it might be...)
...Somehow, what Halthis lands on is "how would she feel, if she were an ICU patient and her medical decisions were being made by a team of which no individual member had even a tenth of her domain expertise?"
She would be frustrated and terrified, obviously! She would feel strongly motivated to stay conscious enough to follow what was going on and advocate for her treatment needs, even if this was incredibly unpleasant. On an emotional level, she wouldn't trust the medtechs; even if she didn't expect them to screw up on a particular care item, she would want to be running that check, and in an exhausted and low-executive-function state (most easily emulated as "if it were happening immediately after one of her rare, horrible 8 hour shifts") she can easily see herself just refusing care rather than trying to wrestle her brain through that motion.
That...sure does seem like it predicts Kalorm's current behavior. Kalorm isn't a medical expert, of course, but - it's not at all a stretch to say that he's the expert on Kalorm. (Halthis does not, actually, particularly think of herself as the top world expert on Halthis, but she's not that far from neurotypical, whereas the story of Kalorm's life that she's pieced together from his basic chart is one where he was reminded over and over and over again that Civilization isn't built for people like him.)
...And Merrin doesn't think of herself as an expert and, on reflection, obviously that means having to make less of an emotional leap to see Kalorm as the expert on himself, and herself as - what - 'as Kalorm's employee' doesn't feel entirely right but it's closer...