Only three of the people who were originally waiting are still there, and the one with the book has collected her box and is munching on an apple from it while she works. The other two give her a curious look, but don't interrupt their conversation to greet her; after a few minutes a middle-aged woman comes out of the food bank with her box and one of the two is called in. Around this time, another group of half a dozen people show up, all carrying padded bags like the man from earlier; one of them goes up to the door to get the young man, who comes out to take a census.
It continues on about like this - someone comes out of the food bank with a box and someone else is called in to replace them every five or ten minutes - five more times before she's called.
"Okay. This is your ID," the young man says, offering her a slim plastic rectangle with her name and photo on one side and the logo from the sign out front on the other. "You need to bring it every time you come, or we can't give you anything. This is your cold bag," a padded one like the people outside have, "and you need to bring it if you want cold food. If you lose it it's five dollars for a replacement or you can bring your own if you have one. You can come by Sunday, Tuesday, and Thursday in the afternoon for pickup - we're open from one to five. This packet explains all our policies, and this one is information about resources for the homeless, you can call them for help with finding a place to live. Do you understand?"