"Well, a judge will look at them and give them papers and send them to this office, and if they're very very good the papers will say Upside and I or some other guide will take them up the elevator and show them how to use the public transit to get to their res, and if they're not, the papers will say Downside and maybe a sentence and their guide will take them down the elevator and show them how to use public transit to get to their res and tell them about torturers and contractors. Most people end up Downside," she says.
"Well, last time it happened, the guide just got fired. But she was Upside - the time before that, he was a Downsider and Di sent him home with a stack of sentences for everything on the books he'd done since he was hired. And they didn't take another guide from Downside for the next couple thousand. Years."
"Nobody who's not dead has ever showed up here before," says the guide. "I have no idea what kind of difference it makes. If it doesn't, though, judges can sight you - read your whole history from your perspective at a glance - and torturers can get control on you, which means get your body on magic puppet strings, basically. And that's just the magic stuff. If you walk around Downside, nothing's to stop somebody from walking up and taking your head off with an axe."
"Try the contractors. 9246938^0. Take the elevator down," she points to said elevator, "put in the number beside the map on the wall, press 'Go', get in the booth that lights up. I can give you their card with the code if you don't want to trust your memory, but I can't leave the room while on shift unless I'm guiding someone in an official capacity and you don't count."
When she inputs the code on the keypad next to it, the map shifts to show what is presumably a view of her destination, marked by a glowing blue dot. When she touches 'Go', one of the doors on the opposite wall rolls open and the display above it lights up with that code.
And when she gets in, the doors close, and when they open a few seconds later she is in a different room; instead of 'Tower Station' above the electronic map, this one has the crescent logo from the card, and a helpful arrow directing visitors to the elevator and stairs.