Once he gets close, he can see that she has a delegate's mark on her hand. She's attempting to wrangle a small child, maybe three years old, through the streets.

"I'm trying to figure out where to bring this child. His mother was killed in the fighting last night." That's a safe neutral phrasing that leaves it ambiguous which side of the fighting his mother was on. "I'm sorry for my ignorance, sir, but I'm here for the convention, I've only been in town for a few days."

“I’m new to town myself, but I’ve been here a bit longer, I rode in on my casting of mounts as fast as I could after I was elected.”

There, that advertises he is a wizard, and if she’s a delegate her stipend means she has money to spare, so he doesn’t even have to feel bad about charging a premium if she wants a spell…

But, he’s been working on Goodness, so maybe he should try to help without expecting a sale or due payment afterwards.

“Have you tried seeing if anyone knew the mother and knows any kin of hers?”

He is ignoring the child as best as he can.

"I don't know how I'd find them. She was the innkeeper at the inn I was staying at, but it was just her, she didn't have a husband."

Okay, this is problem he can figure out to solve.  He’s always been great at finding angles on things even if his solutions are sometimes evil.

“So… I assume you checked with people staying and working at inn… her inn doesn’t exists as an island, she may have had loans at the bank, people she bought from, taxes she paid.  Surely someone most know some kin of hers we can pass the child off to.”

He did not mean to say ‘we’, he’s fine spending a few minutes helping someone, but a morning wasted is too much.

"The other people who worked there were all gone when it happened and none of them had come back this morning yet. I know her name was Àïxa and she ran the Glass Rabbit Inn, but I don't know who I'd talk to in a city to find anything just from that. Do you?"

"Àïxa is my mama," says the child.

Well, it looks like this is going to be his morning.  He continues to ignore the child as best he can.

“The Church of Abadar should be well organized with any loans or dealings the Glass Rabbit Inn has with them.  I don’t know what government building would have records on Àïxa.  I at least know the nearest Abadaran temple.  But both of them might be busy given… recent events.”

"I don't know where the Abadaran temple is either."

“Do you want me to walk you to it?”

And then he can bail with a good deed done without further obligation!

"I'd appreciate that, sir."