That seems like maybe a bad idea.

They are maybe higher tech what with swords being obsolete and trade could make the aliens really rich!

They're not sure they understand.

The aliens use swords. The locals used to, but then invented things that do sword things more efficiently for all purposes except sports. It seems likely that the locals have invented lots of things that the aliens don't have. But they can't teleport. And they would really, really like to. The aliens could teach them to teleport and then receive stuff.

The aliens are definitely not going to teach them to teleport without being a lot surer than they currently are that this is not going to increase the amount of torture in the world.

It won't. How can the locals assure them of that?

Well, it's not their decision, it's the queen's decision, but it would help them make more accurate reports to the queen if they understood the torture.

It should definitely not have been used in her case. They are very, very sorry.

See, they get that, it's the "in her case" part that's worrying them.

Reds are different. But they now understand that the queen is not a red, even though she looks like one superficially.

They're really unconvinced that it's possible for someone to be so different it's okay to torture them. Torture is bad.

That is why they are signed on to the international treaties against it, yes. They are very similar looking to the aliens, but they are different species! Reds are members of the local species and they understand how they work.

And they torture them.

They are going to de-electrify the floors. Because they are so sorry.

That seems like a real case of treating the symptom rather than the disease. Also, the fact that they're doing it because they're sorry rather than because having torture floors is horrifying is not very reassuring.

The green thinks the problem is that the aliens do not understand reds.

The aliens think the problem is the green does not understand torture.

They definitely understand torture and have international treaties against it. Reds are a special case.

If they have a special case they probably do not understand torture well enough. Torture is bad.

And they are very sorry and wish that they had not gotten off on the wrong foot like this.

Are they under the impression this adds new information to the conversation? The words "I'm sorry" are not mind control to make people do what you want or magic words to stop torture from happening.

The green would like to find a way to explain reds but it is proving very difficult. Perhaps the aliens could agree that everybody is experts on their own species and they don't understand reds.

The aliens have no particular reason to do that. Like, they understand these are just random guards, right? Literally the only influence on policy they have is reporting what they learn here.

Well, they can report that the translator thinks the problem is that he has not found a way to successfully explain reds.

They are definitely going to report that. (The way they say this does not imply that they think the translator's opinion is going to be very convincing.)